Maximum Capacity

The number of people specified in the maximum capacity is accepted in our villas, children are included in this number and it is definitely not accepted above this number of people.

Check-in hours

Check-in time of our villa is 16.00. Check-out time is 10:00. Before the specified check-in time, check-in is possible according to the availability of our villas and our team. Unfortunately, there is no flexibility in check-out times, check-out is required at the specified check-out time.

Pet

Unfortunately, pets are not allowed in all our villas.

Extra Expenses

Unless stated otherwise, the prices on our sunworldvillas.com website include electricity, water, gas, air conditioning, cleaning before you enter our villa. During your stay at the villa, you can benefit from our extra cleaning service for a certain fee.

What Should We Bring With Us When Coming?

The kitchen utensils of the villas are fully equipped and there are not only blender-style products, but a set of bath and face towels and beds are delivered ready for everyone. You can examine in more detail what you need to bring with you during your holiday in our blog post "Things to Take With Us While Going on Vacation".

What is Included in the Rental Price

The rental price includes accommodation for the number of people suitable for the specified accommodation capacity of the villa, Wi-Fi, 24/7 service, pool and garden maintenance, technical service in case of breakdown and VAT of the villa rental commission fee.

Rental Period

The accommodation period of our villas is a minimum of 7 nights and we do not provide service below this.

Cleaning

Weekly villa rental prices include entrance cleaning. The customer finds the house clean at the entrance to the villa. During your stay at the villa, you can benefit from our extra cleaning service for a certain fee.

Spare towels and sheets

All of our houses have clean towels and clean sheets. There is a set of sheets and towels for every 7-day stay.

Reservation

We have accepted the Rental Conditions for every reservation made by us, and unless otherwise stated, we collect 30% of the rental price by credit card or money order to our company account via our website, and we confirm your reservation when the payment is received by us. Then, as Sunworld Villas, a confirmation document (document with the word "approved") is sent to you by e-mail, fax or mail. The remaining 70% balance is realized at the delivery of the villa.

What is the minimum rental period of the villas?

The accommodation period of our villas is a minimum of 7 nights and we do not provide service below this.

What is the maximum capacity of the villas?

The number of people is accepted in line with the maximum capacity stated in the description section of our villas, and children are also included in this number. The number of people exceeding the capacity is never accepted.

Are children included in the number of persons?

Children are included in the number of persons.

I filled out the request form. Is my reservation finalized?

Just filling out the request form does not mean that you are renting the villa. In order for your reservation to be finalized, you must pay a 30 percent down payment. After the payment is made, a confirmation document will be sent to you by us and your reservation will be finalized in this way.

What are the entrance and exit times of the villas?

Check-in hours of our villas are between 16:00-21:00 and check-out is at 10:00 at the latest.

Is there a catering service in the villas?

There is no breakfast, lunch, dinner, open buffet etc. in any of our villas. We do not have a service. Food, beverage, consumable products etc. are not available in the villas you have rented. These must be provided by our guests. All necessary tools and equipment are available in the kitchen section of our villas.

I do not have a TR Number, how can I make a reservation?

In the sections of the reservation form and credit card payment form, where the TC number is requested, reservations can be made with the passport number if you do not have a TC number.

When we come to the villa we rented, can we change to another villa?

Unfortunately, such is not the case. If you wish to cancel your reservation, you can cancel free of charge up to 60 days from your check-in date, according to our conditions. Otherwise, your deposit will not be refunded. For more detailed information about the cancellation conditions, see the "Cancellation and Refund Options" page.

Does the landlord have the right to evict us?

If you disturb the environment by making noise in the houses, it will be considered as a reason to make a complaint, first the customer will be warned, but if the situation still continues, the landlord will have the right to leave the house in the second time. For more detailed information, see the Customer Responsibilities section in the "Terms of Rental".

Do the houses have insurance?

The responsibility of the insurance of the houses belongs entirely to the owners of the houses. Even if this type of insurance (earthquake, theft, fire, flood, etc.) is made, the losses of those who stay in it temporarily are not subject to these insurances. Therefore, we strongly recommend that you take out private travel insurance before you travel so that you do not experience any problems.

Do we need a vehicle?

Regardless of the villa you will be staying in, you will need a vehicle for each villa. Since the regions where the villas are located are small settlements, there may be difficulties in terms of distance to public transport. Places to visit and see in the surrounding area, market shopping, etc. vehicles are required. If you will come by plane; The closest airport to the villas in Kalkan, Kas, Fethiye, Dalyan and Marmaris is Dalaman Airport. If you request, you can take advantage of our car rental service that we have provided for you.

Do you have a car rental service?

Sunworld Villas provides car rental service for you with the best price guarantee from Real Car Rental car rental company in car rental situations.

How Can We Trust You?

You can review the "About Us" page of our website. You can reach our tax number and our trade registry and chamber registry numbers that we are registered with Fethiye Chamber of Commerce and Industry. You can get information about us online or by phone from the Ministry of Finance, and you can visit our office at any time during business hours.

What should I do if there are any problems during the accommodation process?

We personally deal with all kinds of problems and complaints regarding the holiday residence you have rented during your stay, 24 hours a day. We meet the needs of our guests both with the property owners and with our own staff. It will be sufficient to inform us by phone or e-mail. You can check our contact page.